The quality objectives of Gongyi Fu Hao Metallurgical Material Co., Ltd. is: take quality as life, and provide customers with satisfactory products. The progress of company's quality management system are composed of management activities、resource provision、product realization、measuring analysis、and improvement. These activities run through the process of market research, contract evaluation and determination, procurement, product manufacturing, inspection and testing, delivery, and after-sales service in our company.

Through the market research, visiting customers, contract signing and other customer contact activities, the market department determines the requirements or expectations of customers through the evaluation of the enterprises, and decides to transform them into products after review and confirmation. The management department controls the raw materials and suppliers that need to be purchased to ensure that the purchasing materials are in accordance with our company's regulations in terms of quality, delivery and service. Our company will investigate the raw material execution standard, supply capability, annual production capacity, process control capability, testing and verification ability, reputation and performance from suppliers. It can be identified as a qualified supplier after our inspection. The quality supervision department will study and determine the raw material procurement standard, the production formula, the process requirements and the testing scheme according to the customer's requirements. Form monitoring and measuring the products of each test point according to the quality inspection standard, the whole process of production is continuously tracked by the inspectors. The results are filled in relevant reports and records, so that the characteristics of products meet user's standards and ensure product quality. The production department is strict accordance with the process requirements for production, storage and protection of raw materials, semi-finished products and finished products which ensure product quality is not affected, the finished products follow the requirements of enterprises and stacking, marking clear and complete extrusion packing and collision damage identification shall not leave the factory carefully. After the completion of the production, the quality inspection department will conduct all-round testing. After the testing and the product quality book is written, the delivery will be carried out. During the delivery process, the product must not be caught in the rain and avoid collision.

After the delivery, the product management department through visits the users and makes questionnaire survey collects customer feedback, telephones communication and other ways to understand the customer experience of our product quality, packaging quality, product price, and use effect, quality of service information, to evaluate the customer satisfaction, the implementation of effective measures and to continuously improve customer satisfaction.